Eligibility for Returns
- Report any issues within 24 hours of delivery.
- Fresh produce must be unused, unwashed, and in original packaging.
- Defective or damaged items only; we do not accept returns for change of mind.
Return Process
- Contact our customer service via phone or email with your order ID.
- Provide photos of damaged or incorrect items.Use this link Submit
- Our team will arrange a pickup or advise on next steps.
Refunds
- Refunds processed within 3–5 business days after we receive returned items.
- Refunds are issued via original payment method.
- You will receive a confirmation email once the refund is complete.
For any questions, please contact our support team at support@igreen.mw or call +265 999 123 456.